Lumewalk

Your files

Your project is safe with us

Plain answers: who can see your walkthrough, what we do with your files, and how you delete them.

On this page

  1. A link no one can guess, and a password if you like

    Every walkthrough has its own random address. Search engines do not list it. With a package you can also add a password, so only the people you tell can walk inside.

  2. Your files are used only to make your walkthrough

    Our team handles your 3D files only to make your walkthrough. We do not keep your files after that. We never use them to train AI, and we never sell them or pass them on.

    Read the privacy policy

  3. Never shown as a sample

    We never show or list your walkthrough anywhere: not on our website, not as a sample, not in our adverts. Our samples are our own spaces.

  4. Delete it whenever you want

    Delete a walkthrough on your models page, or your whole account on your account page. You do not need to ask us. Its link stops working.

  5. Pay through a secure checkout

    You pay through Paddle, our payment partner. We never see or store your payment details. Your first payment comes with a 14-day refund, and you can cancel anytime.

    Read the refund terms

  6. Opens on any phone, nothing to install

    Your clients open the walkthrough in the web browser of their phone, tablet or computer. They need no app and no account.

Questions?

Ask us in the chat, or write to support@lumewalk.com.